DoubleDay Aviation

Privacy Policy

Last updated: March 9, 2026

This Privacy Policy explains how DoubleDay Aviation collects, uses, and protects your personal information when you use our services or visit our website at flydoubleday.com. By using our services, you agree to the practices described in this policy.

DoubleDay Aviation maintains strict privacy policies, ensuring that personal information and mobile information of our users and members is not sold, shared, rented, released, or traded to third parties for marketing/promotional purposes.

SMS Opt-Out: If you're receiving text messages from us and want to stop, simply reply "STOP" to any message we send. We'll confirm your opt-out and you won't hear from us by text again. If you change your mind later, just sign up again the same way you did originally.

What Information We Collect

When you do business with us — whether you're booking a charter, enrolling in flight training, or inquiring about aircraft — we may collect the following:

Name
Email address
Phone number
Date of birth (required for certain aviation services)
Photo identification

We collect this information through:

Our website contact and booking forms at flydoubleday.com
Phone calls and emails
Text messages
In person meeting

How We Use Your Information

We use your information to run our business and serve you well. Specifically, that means:

Providing and managing the services you've requested: charters, flight training, aircraft management or sales and brokerage services
Communicating with you about reservations, appointments and follow-ups
Sending service updates and reminders
Maintaining your account if you have one with us
Improving how our website and services work
Meeting legal and regulatory requirements

We do not ever sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services We Use

To operate our business, we work with a small number of trusted third-party platforms that may handle your data on our behalf:

AeroQuote Used for aviation-related trip quoting and transactions.
MessageDesk Used to manage our SMS communications with you.
QuickBooks Used for billing and financial record-keeping.

These partners are bound by their own privacy policies and are not permitted to use your information for any purpose beyond what we've engaged them for.

How Long We Keep Your Information

We hold on to your information for as long as it's needed to provide our services, meet legal obligations, and resolve any disputes. When your data is no longer needed, we delete or anonymize it.

How We Protect Your Information

We take the security of your data seriously and use commercially reasonable safeguards to protect it. That said, no method of transmission over the internet is completely foolproof, so while we do our best, we can't guarantee absolute security. If you ever have concerns, please reach out to us directly.

Changes to This Policy

We may update this policy from time to time. When we do, we'll post the revised version here and update the "Last updated" date at the top. If the changes are significant, we'll also let you know by email or a notice on our website. We encourage you to review this page periodically.

Contact Us

Questions about this Privacy Policy? Reach us at:

SMS Terms and Conditions